The Future of Saltash Road Surgery
We are sad to tell you that Dr Robert Gardner, who holds the contract for GP care at Saltash Road, has submitted his resignation. This means that his contract will end on Monday 14th November 2016.
Giving that time is very tight, NHS England will be putting short-term arrangements in place to keep the practice action until the end of March 2017. That gives NHS England time to seek patient views on the best way forward for the longer term.
NHS England have set up an initial drop-in session for anybody interested to come along for an informal chat. This will enable them to explain more about their thinking, discuss options and understand personal perspective.
Please feel free to attend a drop in session on Wednesday 12th October 2016 between 1030am-1200noon or 1630 and 1800.
Clearly these times will not suit everybody, so please do feel free to suggest other days and times, or to provide your feedback directly,
Please also take this opportunity to fill in a feedback form, available either online or from the surgery. This will help us understand exactly what impact the closure would have on you, and enable you to register for updates.
The online version is available via https://www.engage.england.nhs.uk/
Welcome to Saltash Road Surgery!
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
HOW DO I GET THROUGH BY TELEPHONE?
Saltash Road Surgery offers an on the day triage system which enables all patient to get advise on the day. We ask that you call the surgery on 8am where you will then be booked in for a triage telephone consultation with the practice nurse Jacky.
She will be able to advise, issue medication and offer appointments as required with both Doctor and nurse.
Please call after 10am if you're enquiring about test results, hospital appointments or medication queries. This will ensure that you are more likely to be able to get through to speak to us.
When We Are Closed
Emergency Ambulance Service
If you need an ambulance for an emergency ring 999, but remember that the service is for emergencies only. If you are in any doubt, call NHS Direct (111) who will advise you and call an ambulance if it is needed.
Please note, we do not take prescription requests over the phone. Please contact your nominated pharmacy to request your repeat prescriptions or you request it by coming to the surgery. Alternatively, you may be eligible to sign up to our online services.
(Site updated 06/10/2016)